Emergency & Support Lines

24/7 Official Help Line Directory

Direct telephone assistance for customers, verified merchants, and courier delivery personnel across all 64 districts in Bangladesh.

Active Departmental Helplines

Calls to toll-free lines are free of charge from any mobile operator in Bangladesh

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customer serviceToll-Free

24/7 National Marketplace Hotline

+880 9612-MARKET (16263)Operational Hours: 24 Hours / 7 Days a Week
Call NowVerified Bangladesh Line
merchant hotline

Merchant Onboarding & Relations Desk

+880 1711-SELLER (735537)Operational Hours: 09:00 AM - 10:00 PM (Daily)
Call NowVerified Bangladesh Line
courier dispatch

Courier & Emergency Delivery Dispatch

Region: Dhaka Division
+880 1811-RIDER (74337)Operational Hours: 08:00 AM - 11:00 PM
Call NowVerified Bangladesh Line
fraud alertToll-Free

Cyber Security & Fraud Alert Hotline

+880 9612-SECURE (732873)Operational Hours: 24/7 Dedicated Emergency Channel
Call NowVerified Bangladesh Line

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